Megan is a fantastic agent to work with. She takes the time to understand my family's needs and wants, and gauges her recommendations based on them. She is SUPER FAST in her responses! She manages expectations very well. So accommodating. Always nice to hear from her on our return! Most agents get the booking and that's it.
I have now booked several trips with her and I plan to continue using her in the future.
C.Lewis
Bradford, Ontario
Cheryl is awesome! This was a group trip with 33 ppl so Cheryl organized a presentation a few weeks before travel to explain the process (many people's first time cruise) and answer all questions - and she put on an amazing spread of sweets and treats! Cheryl is very patient and helpful, and FUN! She's great, two thumbs way up!
Ashleigh
Toronto, ON
We were looking for a very specific type of getaway with a small window of time to work with and no time to do any research myself. I reached out to Megan and with a few questions she was able to narrow the search down and provide us with some amazing options to choose from. She was great at providing honest feedback about things that could affect our enjoyment of the holiday and I felt that we were very well informed. We loved our vacation and I know that we would not have found that location if I tried to book it online by myself. Megan’s service didn’t end at travel time, she checked in after we returned to see how everything went. When there was a part of the holiday that didn’t happen as advertised she communicated with the tour agency on our behalf. I felt that she went above and beyond my expectations. Great customer service can be difficult to find these days so when I find it I’m so happy to share with others.
Kandrea
Springwater, ON